Shipping & Returns
Shipping
We use and recommend Australia Post for express delivery Australia wide. All our parcels are shipped in discrete packaging, with extra care taken to protect your beautiful pieces. All our parcels are covered by our insurance for transit and will require signature upon delivery.
Australia Post shipping times:
Overnight delivery to most states Australia wide. Delivery times to regional areas may be upto 4 days. Please contact us to confirm the estimated delivery time for your parcel.
We ship internationally with secure Fedex Priority Post, to almost all countries internationally. All parcels are covered by our insurance and will include tracking updates along the way. Local customs and duties fees may apply. Please feel free to reach out if you have any questions regarding international shipping.
Returns
We offer 100% money back guarantee or exchange on all purchases.
Returns should be initiated within 48 hours of delivery.
Please contact us to initiate a return or discuss an exchange, we will endeavour to resolve any issues you may have to ensure the entire process is a pleasant one and you love your new jewellery.
We request that the return of the parcel is sent via a reputable courier or delivery with signature on delivery.
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